Your Life And Legacy (Aired 08-17-26) Patient Dignity in Healthcare: Rethinking the Patient Experience

October 28, 2026 • 00:51:19
Your Life And Legacy (Aired 08-17-26)  Patient Dignity in Healthcare: Rethinking the Patient Experience
Your life your legacy (AUDIO)
Your Life And Legacy (Aired 08-17-26) Patient Dignity in Healthcare: Rethinking the Patient Experience

Oct 28 2026 | 00:51:19

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In this episode of Your Life And Legacy, host Christopher Nudo welcomes Shawn Gibbs, co-founder and CEO of Give Gowns, to explore how patient dignity, trust, and healthcare innovation can transform the medical experience. Drawing on more than 15 years in medicine, Shawn explains why fear, embarrassment, and loss of control can prevent patients from seeking timely care

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[00:00:00] Speaker A: Foreign. Hey, welcome to your life and legacy. I'm Christopher Nudo. On this show, we talk about the choices, values, and convictions that shape the life we live and the legacy we leave behind. Today, we're looking at legacy through the lens of health care, human dignity, and trust. My guest is Sean Gibbs, co founder and CEO of Give Gowns. After more than 15 years of practicing medicine, she Shawn noticed something powerful. Before many patients visit, before their visits really began, the patient experience was already shaped and whether people felt respected, whether they had safety, dignity. Sean, welcome to your life and legacy. It's really a pleasure to have you on the show, and I'm really excited about what our audience has that you can offer today. [00:01:24] Speaker B: Appreciate that, Chris. Thanks for having me on. I'm excited about it. [00:01:29] Speaker A: Listen, after more than 15 years of medicine, what did you begin noticing about, you know, how your patients were feeling? And this kind of. I'm fascinated by the fact that before the engagement between doctor and patient occurred in, you were starting to notice something changing and something happening. Can you really unpack all that for our audience this morning? [00:01:58] Speaker B: You bet, Chris. I think what happened during the course of those 15 years is I started to put together for all of these friends of mine, these patients that really being on the other side of that table, I never thought about the idea that prior to them ever coming and visiting somebody like me, there was a lot of anxiety. You know, typically people don't go to the doctor's office because they just want to hang out with their medical provider. There's some. There's some anxiousness and some trepidation. And I started to put together over time when I would find that patients would either delay care or avoid care altogether, that there was a whole bucket of emotions that they were working through even to be able to come in and visit with me. And I started to put together how those emotions were impacting, how quickly they came in, when something was going on, how, how consistent they were with their follow ups, whether they actually went into the things that we discussed and some of the tests or procedures or whatever that I would recommend. And a lot of it over time started to really present itself as man, the way a person feels walking into their healthcare experience, it really does impact their outcomes over time. And seeing those emotions take shape right in front of me was so impactful to me that I wanted to be able to create a different environment and a different experience for them. And that's kind of what led to a lot of my life's work. [00:03:36] Speaker A: That's fantastic. And. And I Just wish that more people in the healthcare profession would do something about it. Because I believe that if you're in healthcare, God created you to really want to help people. You don't. You don't just go into medicine without that. That innate feeling to help. And. And you took what I'm sure many healthcare providers sense and actually have done something with it now. You discovered it, you felt it, you saw it, and you wanted to do something about it. So tell us, tell us that journey. Like, when did you wake up? You woke up one morning and you're like, you know what? I have this inner conviction. How did you start to act on. [00:04:26] Speaker B: Was a couple different patient experiences. Honestly, Chris, the foremost amongst them, when I just said, okay, I've had it, is I had. This was roughly five years ago, and I had a patient come in that I'd known for a long time, and she had a strange mole kind of on the right side of her chest and in kind of an awkward place for her. And she came in and said, you know, Sean, I've got this mole, and I know it's in an embarrassing spot for me, but I'm really concerned about it. And so I said, well, yeah, let's take a look at it. And you could tell in her just her body language, again, these emotions, that it had taken a lot of mental exertion for her to even come in and talk to me about this mole. And now the idea of having to reveal that part of her body was really uncomfortable for her. And I said, look, I've known you for a long time. I hope you trust me. Let's find a way to make this comfortable for you. So we spent about 20 minutes trying to negotiate three different patient gowns and then kind of making a curvature with her shirt around it, and just. It became this real big hassle to be able to see this small viewing area. And finally she just got so uncomfortable and embarrassed. Even though we were. I had a couple mas that were trying to help me. She said, you know what? Forget it. I'll. I'll just. I'll take a picture of it, and if it changes, I'll come back and then we can evaluate it then. And, you know, we, we. I said, you know, it's important to you, it's important to me. Let's find a way to get a look at this. And she said, you what? It's okay. I'm. It's fine. I'm probably overreacting. And she came back about three months later and. And that whatever looked like three Months earlier, I'm not sure, but it was a pretty extensive skin cancer and. Oh, [00:06:05] Speaker A: wow. [00:06:05] Speaker B: Something that, yeah, something that could have potentially been managed so differently three months earlier, but this ended up being a really wide, extensive excision and something that probably did not need to be that way. And all of it was driven by her emotions. And after. After several different experiences like that, where I thought, man, how many people are just sitting out there avoiding getting the health care that they need because of the fear and the trepidation and those things that I said, this has to change. And being in an entrepreneurial space and having started several of my own medical practices and. And also having the medical knowledge of how to make the gowns in a way that can be helpful for the provider as well, I said, this is it. I have to do it. And truly, Chris, I felt like it was just part of my life's calling. [00:06:59] Speaker A: Oh, that's fantastic. And, you know, there's millions, millions upon millions. I would argue, honestly, every single person on earth has the anxiety to some degree that you are referencing. And, you know, it might be going to the doctor in general, or in this lady's case, you know, she was comfortable with you, but not comfortable exposing that part of her body. And. And so that's everybody, right? Like, we can't even say, like, it's 75% of the world. It's literally everybody. And so you. You were so convicted by this. Explain to us, you know, how then you address this problem. [00:07:46] Speaker B: I started to realize, especially with her, that it was the way that she saw herself in this patient medical gown was. She felt overexposed. She spelled. She felt like she was revealing or having to over reveal just in the traditional gown of. Because normally it's just, you know, you're wearing this thing and it's open in the back and you have take your arm out and kind of COVID half of your body. So really half of your torso is exposed. When I needed to see an area this big. [00:08:15] Speaker A: Yeah. [00:08:15] Speaker B: And I realized that, man, that's where the trepidation is coming from, is you're feeling like a. You're feeling a loss of control, and you're feeling that you're having to reveal something that isn't necessary for the moment. And that's when I said, okay, the root of this is safety, dignity, comfort, the ability to have control over the moment and control over what you do and do not reveal. That's the patient count. [00:08:49] Speaker A: Absolutely. Yeah. And you said it, you said it perfectly, that dignity has been restored. When they can wear A gown that truly protects, gives. Gives them a sense of protection, and that's phenomenal. So, like, what you would think that then this gown that makes such a big difference would literally be everywhere. But I just had my physical where I experienced exactly what you're talking about. Basically a sheet like thing that exposes you in the back and away you go. And so I think we need to bring more of your gowns to all of health care just for the protection of dignity. And especially, I got to believe, with the opposite sex, like, you know, males with females and vice versa. I think that probably plays a big role. [00:09:44] Speaker B: Yeah. And that is the entire goal, Chris, when people talk about your big, bold goals, right. In a year from now, when people go in and get a patient gown, right, quote, unquote, I want them to be given a give gown where it's just the. The new gold standard just is dignity. The new gold standard is I just feel protected and I feel like I have control over the moment. That is what I'm going for. So my hope is a year from now, Chris, the next time you go get your physical, man, that you're just giving a give gown and it say, hey, this is the new standard of, of gowns. And it's just part of. This is how healthcare works now. And this is the 2026 version, or at that point, 27. Right. This is how just we do it now. We have robots that are able to do surgery from around the world, but patients are put in, you know, paper towels and cotton moomoos. It's beyond me. And it's one of. It's one of the places where my passion comes from. [00:10:40] Speaker A: Absolutely. You know, in this segment, we just have less than a minute left, but really, I can see how you've changed the trajectory of your mission and your legacy and what you want to leave behind. How, you know, you've created such a fabulous idea. In just a couple seconds, tell us about how that makes you feel, you know, with the people that you're impacting each day. [00:11:12] Speaker B: Being able to see people put on give gowns, Chris, and the expression on their face and the rounding of their shoulders and that smile as they look down and kind of have to process that. Wow, this is a gown. And just seeing the way that they feel and how it gives them power back, it's changed the trajectory of my life and it's the reason why I wake up every day. [00:11:35] Speaker A: Oh, fantastic. And I can definitely see that in just the way you explain it, and it's fantastic. Listen, dignity can seem Simple. But in health care, it can be shaped whether people feel safe enough to engage, ask questions and really participate in their own health care. After the break, we're going to talk about give gowns and how patient attire can become a signal of confidence, respect and trust. Stay tuned. Foreign. Hey, welcome back to your life and legacy. Stay connected to this show and every NOW Media TV favorite live or on demand, anytime you'd like. Listen. Download the free Now Media TV app on Roku or iOS and unlock non stop bilingual programming in English and Spanish. And listen if you're on the move. Catch our podcast version at NOW Media tv. We cover business and news, lifestyle, culture and family and more. NOW Media is streaming around the clock and ready when you are. Listen. Before the break, Sean Gibbs and I discussed the moment he realized that patient dignity was affecting trust before care even began. Now we're looking at give gowns and the idea that healthcare innovation does not always have to begin with a machine or a medication or a new system. Sometimes, you know what, it's simple. It is looking through the eyes of a human more clearly. And that's what Dr. Gibbs has done. And so, Sean, what makes give gowns different from the traditional patient attire in both function and meaning? I feel like we've started doing that. But if you give us even a better picture of this dignity, it restores. [00:14:17] Speaker B: So, I mean, whenever I get asked this question, the joke that I always say is outside of them both being something you can put on their body, that's about the only similarity that they have. So give gowns, again, the intention with all of this was to be able to say what is something that I can create in a, in a product suite that can help patients feel really, really comfortable. And also providers to be able to have something that is purpose built for their given specialty, for what they do to help clinical teams do their jobs more efficient. Efficiently. So the greatest differentiator between give gowns and traditional gowns is that one. There are several different versions of a give gown that depending on a person's specialty, subspecialty or whatever, these gowns, you can say, man, if I'm an orthopedist, this give motion gown is ideal for what I do. If I'm a general surgeon, this give gown is ideal for what I do. So it's getting the buy in of the healthcare teams to be able to actually do their jobs more efficiently. So that's one of the biggest innovations. There's more than one. There's several different variations of them. And they're all surrounding whatever kind of specialty, subspecialty, or whatever the person is going through in their health care journey. So that's by far the biggest differentiator outside of healthcare. [00:15:39] Speaker A: And that makes so much sense, right? That makes so much sense because there's not just one doctor that covers everything. So why would there be one give gown that covers everything? [00:15:52] Speaker B: Yeah, yeah. And. And that was the very first thing I thought, man, there's. There. This is the ideal gown for a dermatology office, for a plastic surgeon, for mother, baby. And. Yeah, so there's a whole product suite for little, little babies all the way down to our aging population. Rest homes. Like, why should one gown be asked to, you know, you and I don't wear the same size shoe, so why are we wearing the exact same size gown that only does one thing? So that was one. One thing that I really, really, really wanted to impact and give some variation, whether it's to a consumer or to a medical practice. The other, Chris, is in the innovations that I wanted to build into these and having patients feel safe. So all of our gowns have overlapping closure, meaning that there is no more back ends hanging out. There's no more front ends hanging out. I put magnetic fasteners on them so that I have a blind father and a very arthritic mother. And I use them as my beta testing to say if they can get on these gowns, anybody can get them on. So they come in a variety of fasteners to where if you can just get the two ends to touch it, just bump, bump, bump, bump, bump all the way down so that nobody has to feel overexposed. And. And kind of the third aspect of that is I built into these some intellectual property that is making it so there are segmental openings into the gown. So my sweet melanoma patient, if she would have had one of our give gowns, she could have said, you know what? I have an area this big that needs to be examined. And now I can segmentally open the gown to reveal that area, and the rest of her body is totally covered. She is in control of the moment. And that is the thing that just destroys the anxiety and the fear and the trepidation and all of the emotions that go into. Am I even going to go in now? You walk in empowered and confident, and that is what gives by far the best outcomes. [00:17:53] Speaker A: And when you talk about power and confidence, that's exactly what I was thinking. And Sean, share with us some of the testimonies of lives changed because of this dignity. What are. Tell Us some of the patient stories where, you know, gift gowns has really been at the center of the dignity and trust that you've been able to restore. [00:18:19] Speaker B: One, one that came to mind immediately. Chris was a 12 year old, 12 year old little boy who kind of lives in the area where I am. And he, he had been going through a leukemia struggle and fighting that. And you know, his parents had, had mapped out how, man, every time, whether it's going in for a biopsy, whether it's going in for a blood draw, every one of those is just hours and hours and hours of bartering and begging and, and you know, if you get this, we'll give you that kind of a thing just to get him in there. And so I got him a give gown and I created him a give gown. He is an athlete and I created him a give gown that looked like his jersey and I put his number on it and put his name on there and gave him a couple of those and we made it kind of an event where him and his friends got together and they did a head shave party for him and everything. But the most impactful statement I have ever heard that makes me emotional every time I say it. When I followed up with his parents and just said, how's he doing? You know, how's he liking his gowns? Are, are those helpful? And, and he said to me, when I wear my gown, I don't feel sick. [00:19:37] Speaker A: Oh, gosh, praise God. [00:19:39] Speaker B: Yeah, it quite literally, it quite literally helped him differentiate himself from his illness and what used to be hours of this bartering. Now he's walking out, gown over his shoulder. He's the first one in the van like, mom, we got to get to my appointment. And now this 12 year old is owning his health care experience because he no longer sees himself as the leukemia kid. He sees himself as, no, wait, I'm me dealing with a health issue right now. And this gown is my armor. This gown is my protection, my barrier. And when I wear it, I don't feel sick. And man, that, that can get me past a lot of hard days. [00:20:29] Speaker A: Absolutely. And, and I strongly believe, and I believe you even said it in our first segment, that the way somebody feels, whether it's anxiety, whether it's stress, whether it's, you know, dignity, truly impacts the healing process, that could be totally not related to the ailment. But because somebody's carrying that stress and we know that stress will exacerbate things, if you can bring that calmness just with the gown somebody's wearing, you're probably significantly impacting the healing process. [00:21:16] Speaker B: Yeah, I, I mean my, my mom, recently Chris was diagnosed with breast cancer and she's going through that whole journey right now. And you, you take everything that you just said and boil it into. You can imagine how many give gowns my mom has. She's well taken care of. But she about six weeks ago found a lump and within 48 hours we'd had a discussion, she had gone in, she had gotten imaging, she had been diagnosed and she had already had a biopsy. She took her give gowns in with her. She was prepared for that entire moment. And what, and, and again, kind of within that 48 hour window, she knew her diagnosis, she had owned that moment. She was confident and she said, you know what we're going to get after this thing? She had done a mammogram, an MRI, all of the within a 48 hour window. And, and you take a counter experience of so many patients that I had of they'd come in and say, hey, I found this lump. How long's that lump been there? And they kind of look at me all sheepish and probably about a year. Why? Tell me, tell me about that. Like why, why did we [00:22:29] Speaker A: want to deal with it, right? [00:22:31] Speaker B: Yeah, why, why deal with it? And it was just, I was afraid of what it would could be. I've been really anxious, I kind of avoided it. And there's all this avoidant behavior related to those emotions. And you say, man, if I can get somebody in the habit of feeling confident, engaged, dignified, trusting, empowered, try and convince me that that is not going to affect somebody's outcomes, whereas one person can know their diagnosis and be starting to treat it within a 48 hour window versus this, you know, other poor lady who had known about it for a year and hasn't even had it looked at yet, simply because of the emotions that she feels surrounding it. That's an impactful kind of way to conceptualize, even though in real life example of the difference between the way that our emotions affect the way that we engage in our healthcare and ultimately the outcomes that we get. [00:23:25] Speaker A: Absolutely. And you know, it's you, you identified what most healthcare professionals would say a very small detail, but that very small detail has impacts an enormous range of participation in the patient and the patient's emotional state. You have, you've, you know, you've identified something that like you said in the beginning, connects at the patient level where so many healthcare providers are thinking of more of it in a fix it kind of manner. You, I suppose took the fix it approach too, but you identified the patient's emotional state as something that needed to be addressed. So let's talk about these healthcare. We have like a minute left. A little less than a minute. So quickly. We'll pick this up in the next segment. But what would you say to health care professionals today that need to really think about a give gown? [00:24:32] Speaker B: I mean, I get, I get asked to consult on this all the time is until we start intentionally designing a patient experience and addressing their dignity so that trust can be earned. The ability for them to see the same type of outcomes that we are hoping for and working for as medical providers is less likely to be achieved. So it's, we need to be intentionally designing around that. And I know we'll get into it deeper, but man, that's something that I hear all the time. [00:25:03] Speaker A: Fantastic. Listen, when care is designed with dignity in mind, patients are not simply processed through the typical system. They're seen. So after the break, we'll go deeper into the framework Sean has developed around patient and clinical experience. Experience. Stay with us. Foreign. Hey, welcome back to your life and legacy. I'm Christopher Nudo and I'm here with Sean Gibbs, co founder and CEO of Give Gowns. We've been talking about dignity and trust and the patient experience. Now we're going to move into Shawn's broader work around patient and the clinical patient architecture and the irreplaceable provider method. Frameworks designed to help healthcare systems earn trust before and during the care. Sean, let's just start with some of these, you know, things that you've created. The irreplaceable provider method and patient and clinical experience architecture. These are fancy things. You think we're talking to a lawyer like myself? Unpack these, unpack these sophisticated titles and for our audience in a simple manner so they understand what you've done to design health care differently. [00:27:03] Speaker B: Yeah, always to make ourselves sound smarter, right, Chris? Always. More than anything. It's kind of in previous segments, the way that we talked about having the patient be able to feel dignified, to be able to feel like they are ready to extend trust. Right. But what I came to recognize is once that trust has been extended, somebody has to walk in that room and pick up that baton and something has to happen there in order for that relationship to be able to continue into a long term trusting relationship. And so I created these frameworks as a way to be able to teach healthcare organizations, medical providers individually, as how do I walk in a room to intentionally earn trust? How do I express Myself, how do I carry myself, how do I deliver good news and bad news, how do I speak with somebody in a way that that trust is now intentionally designed? And I am coming into the room and saying, thank you for trusting me. I'm going to take that and I am going to solidify this relationship by the way that I talk, act, be, stand, look at you in the eye. So they're all relationship cues, they're all ways of delivering news. They're all getting to the nitty gritty of relationship and presence and also being able to deliver exceptional care. But in a way that now, after that patient has been kind of primed to extend their trust, providers are able to walk in, pick that up and create this beautiful relationship. And that's what these frameworks do and teach. [00:28:51] Speaker A: So in a very, you know, I'm thinking in gosh, I'm thinking of our health care system, right? And all of a sudden my brain just goes crazy because it's, you know, frankly a mess. And so, you know, and there's so many different levels of health care, right? You have basic health care, which I'm afraid the majority of our world, our country, is subjected to daily. And then you have kind of an upscale, if you would, that's kind of making away its way around the country more of a concierge kind of medicine. And then of course, you have other variations of the same things. And so I really feel like all the things you're providing need to get down to the most core level of health care. What are some of the things you're doing to really press that into our core health care system? [00:29:53] Speaker B: Yeah, it's, it's getting engagements where I'm going in and meeting with leaders, it's meeting with individual providers at a base level, it's being able to get into healthcare systems. And I go in and, and I get asked to go in and consult and provide these training materials to those people, to those managers, those directors, those leaders of teams to instill a different idea and different concepts surrounding what is kind of referred to as patient care. Right? Because whenever I hear that word and I say, well, tell me what patient care means to you. It's all about the delivery of the diagnosis and the follow up and the treatment. And that's patient care in today's traditional kind of world. And my initial question to that is, but what if somebody doesn't walk in, [00:30:44] Speaker A: right? [00:30:46] Speaker B: What if somebody doesn't feel comfortable even walking in your doors? Like, what is patient care for them? So we have, I mean, and I Know, these are big rough numbers, but the estimate is that we have 25% of our population that isn't even participating in health care. Like a quarter of our population. We have 300 plus million people. I mean, that's pretty easy math to say this many people aren't even going to getting health care until something's obviously emergent, right? So that many people are saying, I just don't trust the system, I don't feel comfortable, whatever the case may be. And what's patient care for those folks? And my argument is, until we redefine patient care as you have to intentionally design a way to make them feel like they are valued, like they are respected, and that this is a place where you can trust us. And until that happens, it's going to continue to be the same thing it's been for the last 50 years is, you know, some, some do, some don't, some like it, some don't. And there's a lot of people that come in with expectations that oftentimes are not met because it is not intentionally designed around. [00:31:58] Speaker A: Right. And, and I gotta believe, as I'm thinking through all of this, you're fighting different facets, right? So one of the facets you're facing is the one you just unpacked. The other one you're probably fighting is, you know, there are health care systems designed and, you know, programmed, if you would, for the onboarding of a new patient and then the continued care of an existing patient. And, and so whether, and most of these show up at the patient level as hey, by the way, confirm your appointment and fill out these next 22 screens of questions you have before you come in. And [00:32:43] Speaker B: ye, [00:32:43] Speaker A: yeah, and, and that they're in and of itself, they're unintentionally losing the trust of the patient before the conversation even begins. So how do you, how do you combat like these, these forces that are against one another? Because most of these healthcare systems, they've invested in these software packages, in these methodologies, do you have to come in and partner with it or do you have to completely blow it up? [00:33:13] Speaker B: I mean, there's a little bit of both. For those that are willing, there's a partnership that can work, but it requires a certain measure of humility. Right. Because they put a whole lot of time and energy and effort into creating something that's really efficient. And when I say the words, what you're calling efficiency is actually alienating people. People, they [00:33:37] Speaker A: get to [00:33:37] Speaker B: page 16 of your 22 pages and they're like, you know what I feel fine, actually. I think I'm okay. And that's the part there, because. [00:33:47] Speaker A: Right. I'm sorry to interrupt, but, you know, or, or they get a guy like me who's like, listen, I'm the patient. I'm coming in to see the doctor. No offense, but I'm not filling this crap out. I'm just coming to see you. [00:34:01] Speaker B: Yeah, yeah. And, well, and not to mention that, but I'm going to fill out these 22 pages, and then I'm going to walk into the next room and the medical assistant is going to say, hey, what are you here for? [00:34:11] Speaker A: Right. [00:34:13] Speaker B: I thought I just answered. I thought I just answered that over the last 20 minutes. And then the medical provider comes in and says, hey, tell me what you're here for three times. And then we're talking about all these things in terms of being efficient. There's nothing efficient about a patient having to repeat themselves three times. Right. So it's all on the guise of we're being so efficient. And let's introduce this new software program, and me coming in and saying, I'm going to blow your mind right now and say, in the first 90 seconds, I can earn more trust from a patient in the way that I knock on that door, in the way that I look them in the face, in the way that I call them by their first name, and by the way that I already know from those intake forms that Sally is coming in from abdominal pain. And instead of me saying, hi, tell me what you're here for, I say, hi, Sally, I know this was probably a little journey to get here, but I want to help you with your abdominal pain. That's [00:35:16] Speaker A: really intentions. [00:35:19] Speaker B: Yeah. It's [00:35:19] Speaker A: a totally different [00:35:20] Speaker B: interaction. [00:35:20] Speaker A: The emotional experience. Right. In the patient. You, you are. And I, I, I'm very sorry for stepping over you there, but. But I'm so moved by the way you've really taken the patient and the, the, all of them and, you know, meeting her. Like, if the doctor walked in and they saw blood on the floor, they wouldn't say. They wouldn't say, you know, what's the problem? They might say, how did you do it? [00:35:49] Speaker B: Yeah, [00:35:49] Speaker A: but yeah, [00:35:51] Speaker B: yeah. Compiling all that into. The other thing I find so fascinating, Chris, is when I get in front of these leaders, they've segmented themselves even to say, like, well, there's patients and then there's us, and providers do it too. And we all forget that providers and healthcare administrators and all these, you know, clinical executives and everything, you're also people. And the When I can finally get them to realize of, like, hey, when, you know, you're over 50, have you gone and got your colonoscopy yet? And like, oh, yeah, I went in. Tell me how that went. It did. I mean, I hated it. It's the worst. Okay, so you didn't like that experience. What do you think would have changed it? And. And then they just start to recognize they can see themselves in it, that, well, what if it would have gone like this? What if this would have been an alternative experience? And they start to see that, yeah, actually, I really would have valued that because we all value a positive experience. But for some reason, when you're not the patient, we're designing things around stuff that we think another person cares about. When. If we just take 30 seconds and say, if I was going in for my physical, what would I want to be the experience? And then we design that not for patients, but for all of us. And that changes the entire landscape of that healthcare journey. [00:37:14] Speaker A: Agreed. And the patient experience is shaped by the systems, the signals, the human presence. When those pieces are aligned, as Sean has so gracefully shared with us, it earns trust and dignity. And you know what? After the break, we're going to bring this conversation home to legacy service and the future Sean is building through. Give gowns. You're not going to want to miss it. Stay tuned. Foreign. Hey, welcome back to your life and legacy. Stay connected to this show and every NOW Media TV favorite live and on demand anytime you'd like. Download the free Now Media TV app on Roku or iOS and unlock non stop bilingual programming in English and Spanish. And when you're on the move, catch the podcast version at NOW Media tv. From business and news to lifestyle, culture, faith, family, wellness and beyond, NOW Media TV is streaming around the clock. Ready when you are. Hey, welcome back to your life and legacy. Today, Sean Gibbs and I have been talking about dignity in the health care system and the patient experience and how patients step into it before the medical conversation ever begins. And really, the belief that confidence of the patient can truly change the engagement they have with their medical provider. In this final segment, we're connecting Shawn's work to legacy. The kind of care we design, the systems we leave behind, and the dignity we protect for others. And, you know, I want to start, Sean, with your example of your young boy who had leukemia and just the fact that you changed this boy's life, and I guarantee you it's changed forever. You know, I. I think of the movie Back to the Future, and I'm Dating myself now. But you know, you know where it. When you change. When you change a little something in the stratosphere, it changes the whole outcome. And you've changed. You changed something in that voice, in. In how he saw things, and now you've changed his life forever. And, and that. That is just amazing. Have you just thought about that from a legacy perspective of the number of lives that you've impacted that are irreversibly for the better, changed? [00:40:37] Speaker B: It's interesting, Chris, before you, before you asked me that specific question, I was. In my head, I thought, man, I've never thought about it that way. I was just happy for the opportunity to help. And I believe that a lot of these ideas, these concepts and things were, Were. Were given to me and as part of the legacy and the work that I've been asked to do while I have this body and I'm on this earth. And I haven't thought about it like that, Chris, but, man, that sure is humbling. And geez, it's an incredible privilege to even think that I could be a part of that young man's life in any kind of a way, let alone something that could potentially stay with him for the rest of his life. I actually haven't thought about it like. Like that. [00:41:23] Speaker A: Yeah, well, I can tell you just in the brief time we've been together, I get goosebumps just thinking about, like, people are putting on these gowns. And I. I know after a while, unfortunately, it just becomes work. And I know it's your mission behind give gowns, but I can tell you that especially in a society where body shaming is such a socio. A social problem that you're. That dignity you're giving back will change each patient that puts one of those gowns on. And I don't know, I. It's just the way it's impacted me just in the time we've had together. So, you know, you were recognized as entrepreneur, one of the entrepreneurs and innovators of the year for 2026. Behind this mission of give gowns. I believe, Sean, that really plays into this legacy conversation we're having. You know, tell us about that. [00:42:31] Speaker B: Yeah, I've never been one for accolades, Chris. I've never been one to hang my hat on. You know, some of those recognitions, they're. They're great and they're validating and. And it's inspiring and it's touching and it's humbling to be recognized for those things. And more than anything, if it gives an opportunity for give gowns and this mission to be able to be brought on a bigger stage and has led to me being able to have conversations with amazing people like you and others. I'll take them all day long, but luckily for me, that validation aspect is kind of a. That's great. That's fine. How do I get some more. Give gowns on more people so that they can feel the way that I know that they're intended to feel when they put one on. And so whatever it takes to get to that inevitable outcome for everybody on this planet, sure, if they come, they come, but I don't spend a lot of time thinking about them, to be honest, Chris, I just want to be able to move this work forward and help some more people feel those emotions that I know they're. [00:43:33] Speaker A: Absolutely. And that's because, you know, correct me if I'm wrong, but you are building this company around a conviction. A conviction for the experience, a conviction, you know, for dignity. Conviction for helping people get the care that they need and removing those roadblocks. You're not simply creating a product. [00:43:55] Speaker B: No, no, it goes far beyond that. The product is. Is, you know, kind of the stepping stone to be able to get to the outcome. And. And it's a massive part of the. Of the process, obviously, and it can change lives in the way that it does it for both the patients and the providers. But, yeah, this is so much bigger than that, Chris. It is definitely. It's. It's the movement. It's the desire to change and create a lasting change and a legacy, as you have put it. I want to leave that behind. Is. This is just the new gold standard. This is what a patient gown is, and nobody should have to feel exposed or. Or anxious or trepidatious. If there's something I can do about it. [00:44:36] Speaker A: You know, part of this show is really focus. I like to focus it on our faith. Right. I'm a. A strong believer in Jesus Christ. I'm a. I. I study the Bible all the time and in God's word. And, you know, what I learn about men like yourself, Sean, is that you come from some. Some centering of faith and purpose and service that is influencing what's motivating you. Share for. Share for our audience. Just like, you know, what's driving you. [00:45:14] Speaker B: Yeah. Amen to that, Chris. I'm on that very same page. As a late teenager, when I was 19, I actually went and lived in the country of Haiti for two years on a church service mission. [00:45:27] Speaker A: Oh, [00:45:27] Speaker B: w. Yeah. Second poorest country in the world. And learn the language Learn the culture, got to know the people. But, man, it sure does change your perspective when you're, you know, grew up in America and then go live in Haiti for a couple years teaching about these things, teaching about Christ, teaching about the Bible, and. And just extending invitations to. To think about things a little bit differently. Right. And I knew coming out of that experience that I wanted to create something that could be lasting. I knew I wanted to be able to find a way to help those people in Haiti and other people around the world that are struggling socioeconomically, emotionally, spiritually. I wanted to be able to find a way to make a difference in their lives. And, man, that word dignity, that's where the emphasis on all this comes from, is being able to recognize our inherent worth simply just by being a human, by. By being a child of God. There is inherent value to that that I think we more than anybody, lose sight of in ourselves. And. And when that's gone, you can see that pretty steep decline that can happen in the way you think about every aspect of your life. When you forget that just because you are on this earth and you are a human, you inherently are afforded and should be afforded respect and should be afforded a sense of I have value and the ability to extend that to another person and say, man, I see that, and I do value you and I do respect you. That can create a compounding effect that, man, you think if. If we were each to be able to have that impact on another person every day, what would be the inevitable outcome of addressing somebody's inherent value, worth, and respect them just for the simple fact that they're another human. But that's really [00:47:38] Speaker A: where all [00:47:38] Speaker B: that started. [00:47:41] Speaker A: Yeah. And. And what I can say is you are giving your control back to the patient for why they have taken a step to get their health care addressed. Whether it would be just routine, routine, you know, wellness checks, or whether it would be because they have something that needs to be dealt with because of the give gowns and because of the other systems that you are introducing, the health care you're giving back to the patient that you're. Listen, when the patient walks into a doctor's office, they're submitting to them. You are giving back to the patient that control. So listen for people, Sean, who want to learn more about how they can connect with you, Your systems. Give gowns. How can they do that? [00:48:42] Speaker B: Yeah, one of the easiest ways is Give gowns dot com. You're going to find a whole lot of information there along with our product suite. Yeah, [00:48:50] Speaker A: look at that. I love it. [00:48:52] Speaker B: There she is with the product suite and, and we, we dive into all of these topics. We have a movement called BYOG or bring your own gown. Right. We give people the ability to just go purchase their own gown. Some of my experiences in Haiti right there that are highlighted and, and just being able to get people under the understanding that they can be empowered and they can be engaged. There's an idea, a concept of the back of the gown, Chris, where people can see no more backsides out. Right. And then as far as personal work goes with my organizations and systems, Sean gibbs.com that's where I have all of these kind of initial frameworks. I just recently released a book called before the diagnosis talking about several of these things that is on there along with some other training materials. That's a great place to engage any opportunity I can have, Chris, to impact another life this way. I would love to engage. I'm all over LinkedIn. Please reach out to me and message me there as well. Lots of ways to get a hold of me, but if you feel like there's any kind of value here that I can add, whether it's through helping you get give gowns into your facility on anybody that's listening to this show, they can buy them direct to consumer, even on our website, so they don't have to wait for their system. They can bring their own gown and own their own healthcare journey in dignity. So lots of [00:50:15] Speaker A: ways. [00:50:16] Speaker B: I appreciate that, Chris. [00:50:19] Speaker A: Listen, Sean, thank you so much for joining us on your life and legacy and for reminding us that, you know, dignity is not a small thing. It can affect trust and confidence, engagement in the way people experience some of the most vulnerable, vulnerable moments of their life. Listen to everybody who's watching. Legacy is not only what we leave in documents or assets or instructions. Look what Sean's done. Legacy is also found in how we treat people when they are vulnerable. How we design systems that honor human dignity and how we use our work to serve something larger than ourselves. I'm Christopher Nudo and this is your life and legacy. Thank you for watching on NOW Media tv. We will see you next time.

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